Exchange Policy
At SavoryOh, every pack of makhana is thoughtfully crafted, carefully packed, and quality-checked to ensure freshness and flavour. As our products are consumable in nature, refunds are not offered once an order has been delivered.
Exchange Eligibility
In the unlikely event of an issue, we are pleased to offer an exchange in the following cases:
The product received is expired
An incorrect flavour has been delivered
The product arrives damaged
Exchange Process
Customers are requested to notify us within 24 hours of delivery.
Clear photos or videos of the product and outer packaging may be required for verification.
Where required, customers may be requested to courier the unopened product back to us for verification.
In such cases, return courier charges will be borne by the customer.
Upon successful verification, an exchange for the same product will be arranged at the earliest.
Kindly Note
Exchanges cannot be accommodated for change of mind or taste preferences.
Requests received beyond the specified time frame may not be eligible.
Our Quality Promise
Every SavoryOh product undergoes careful quality checks to meet our standards of freshness, safety, and taste.
Need Assistance?
For any questions or exchange-related support, our team is always happy to help.
SavoryOh reserves the right to review, approve, or amend this policy at its discretion without prior notice.